Assistant Technical Support Manager
Up to Â£30,000
25 days holiday plus bank holidays!! Bonus!! Gym membership!!
We are currently looking to recruit an Assistant Technical Support Manager for our client in Central Uxbridge. This is a fantastic opportunity and a brilliant company. Do you have management/ supervisory experience? Do you have excellent communication and leadership skills? If so this role could be perfect for you!!
As a Assistant Technical Support Manager you will need to have:
Manage the day to day running of the department, including staff rotas and shift patterns
Assisting Customer Service Manager with organising, planning and implementing department strategy
Supervise, support and motivate staff to ensure SLA's are met
Work with Customer Service Manager to create reports, analyse and interpret data to set individual and team goals
Drive recruitment process, and coordinate training and development
Manage department in the absence of Customer Service Manager. E.g. staff holidays, sickness etc.
Support other departments with any additional Customer Service tasks to include ad-hoc off-site activities
*ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED*
Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.