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Customer Account Executive (Team Leader)

  • Location:

    Hayes, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00003029_1621592110

  • Published:

    28 days ago

  • Expiry date:

    2021-06-20

  • Consultant:

    #

Customer Account Executive (Team Leader)

Location: Hayes

£30,000 - £25,000

GREAT COMPANY BENEFITS, EARLY FINISH ON A FRIDAY

A well-established company situated in Hayes are looking for a new Customer Account Executive to join a great team who are growing. Are you an ambitious individual who has the burning desire to be successful? Are you accountable for maintaining a portfolio of clients?

Have you been a team leader in a previous role and are looking to support a team and help them grow alongside dealing with your client base? Do you have experience using SAP?

Do you have the enthusiasm to get to know your competition and strive to grow within a business? If you have an excellent telephone manner and are super accountable, this could be ideal for you! APPLY NOW!!!!

Duties include:

  • Managing and developing Customer Accounts, looking at current account performance and future prospects
  • To lead and motivate a team of staff to ensure they're giving the best customer service experience possible
  • Helping the Business Development Team to develop and build relationships with our current customer base
  • Managing and reporting the efforts and successes of the customer service department
  • Identifying ways of improving performance and efficiencies in the business processes
  • Contract reviewing and processing of orders into in house SAP system
  • Ensuring communication across the accounts are kept to a high standard
  • Sending out pricing structures and quotations to customers
  • Dealing with all customer queries
  • Working closely with purchasing and sales team