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Customer & Client Specialist

Customer & Client Specialist

  • Location

    Iver, Buckinghamshire

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £20000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002735_1561629282

  • Published:

    5 months ago

  • Expiry date:

    2019-07-27

  • Consultant:

    #

Customer & Client Specialist
£20'000
Iver
37.5 hours per week
We are looking for a customer focused individual to join an extremely family orientated business based in Iver! You will be working in quite a creative industry so if you enjoy all things social media and bits of company marketing this could be a great role for you.
The skills you will need are excellent communication skills and fantastic written English language. The ideal candidate will have a flair for creative writing and enjoy building relationships with customers and clients.
Flexibility is key for this role as some weekend work may will be required. This role would suit somebody who is looking to move not an office role from a customer facing role.
The company are based in beautiful offices and offer their staff lots of perks and goodies!
Duties include:
Responding to customer emails
Replying to social media messages
Explaining products to customers
Fixing any issues and problem solving
Loading product images onto portals
Customer communication
Following KPI's