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Customer Care Coordinator

Customer Care Coordinator

  • Location

    Gerrards Cross, Buckinghamshire

  • Sector:

    Office Administration/ PA/ EA

  • Job type:

    Permanent

  • Salary:

    Up to £23000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002661_1574256518

  • Published:

    8 months ago

  • Expiry date:

    2019-12-20

  • Consultant:

    #

Customer Care Admin
Gerrards Cross
£23K
Mon-Fri, 9-5.30pm
Benefits: 30 days holiday, discounted gym membership, pension, private medical insurance, life insurance


Are you looking for an exciting new role in customer care? This role is slightly different as it is more admin based as appose to a call centre/high call volume environment?

Do you pride yourself on your attention to detail and spelling and grammar?

Do you enjoy liaising with many different customers and teams throughout your workday?

You will be joining a team that all work together to be able to provide a top-class service, so being a good team player is a must!

Do you have impeccable organisation and interpersonal skills? If you have office-based experience in customer care/administration, then make sure you apply today!

Duties:
Recording customer orders, enquiries and communication to the correct team
Providing quotations to clients
Assisting with complaints
Resolving feedback issues
Recording complaints
Supporting Head of Customer Care
Corresponding with clients (email and calls) about orders