Are you a customer focused account manager who has experience processing orders and dealing with customer deliveries?
Well our amazing client based in Harrow is looking for somebody with all these skills!
You will be responsible for managing client's expectations and looking after their journey from quote to delivery.
Are you experienced or happy to work to strict targets and deadlines? Do you have 2 years customer service experience? If the answer is yes, this role is for you!!
First point of contact for clients
Provide support to client managers
Provide clients up to date delivery schedules advising any changes to planned shipments/deliveries
Provide support to system users
Manage action lists/updates/dashboards
Provide training to new users
Work closely with other departments to ensure clients receive first class customer service experience