Customer Service

Discipline: Customer Services
Job type: Permanent
Salary: Up to £25000.00 per annum
Contact name: Elle McHugh

Contact email:
Job ref: HQ00002170_1526978912
Published: about 3 years ago

Customer Service Administrator
£25'000- £27'000
9am-5pm Monday-Friday
Parking!! 33 days holiday!! Private healthcare!! Pension!!

We are currently recruiting for a customer service administrator to join a well-established business in Uxbridge.
You will be working in quite a large customer service team where emails are in full flow all day from customers as well as phone calls.

You will have to be great at multitasking to keep up with the demands of this department.
This role requires an excellent understanding of SAP, as this programme is used as the main system for this role. You will be given recap training but you will need knowledge prior to starting the job.

Duties include:

  • Answering a high volume of inbound calls
  • Processing orders
  • Managing the client services inbox
  • Using SAP system for product information and stock control
  • Invoicing clients
  • Creating logistic documentation
  • You will need at least 2 years customer service experience and excellent communication skills.
  • The department have KPI's and deadlines to hit so you will need to be able to work under pressure occasionally.

Please apply today if you have customer service and SAP experience.

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.