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Customer Service

Customer Service

  • Location

    Uxbridge, Middlesex

  • Sector:

    Office Administration/ PA/ EA

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Alliyah Samuel

  • Contact email:

    alliyah@sheridanward.co.uk

  • Job ref:

    HQ00002170_1535035274

  • Published:

    7 months ago

  • Expiry date:

    2018-09-22

  • Consultant:

    #

Customer Service Representative Monday to Friday 8.45-5.15pm
Location: Uxbridge
Salary: £25,000- £28,000 DOE PLUS BONUS!!!

If you look for roles with variety, that challenge you and put you in a strong position to further your career then you've found the right advert! We are looking for an excellent team player who is willing to work collaboratively with colleagues and other departments to achieve team targets and expand your skills.

Our client is a global and well-respected company who are leaders in their industry! Not only do they offer an attractive pension and excellent health benefits but they also provide parking!

This role requires an excellent understanding of SAP, as this programme is used as the main system for this role

Key Responsibilities
Proactively manage customers' orders and input onto the system
Respond to customer queries by phone and web chat
Manage customer queries by outlook inbox, cloud and SAP
Input orders in SAP system
Invoicing
Process returns
Work to strict SLA