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Customer Service Administrator

Customer Service Administrator

  • Location

    High Wycombe, Buckinghamshire

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £19000.00 - £22000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002271_1527090497

  • Published:

    10 months ago

  • Expiry date:

    2018-06-22

  • Consultant:

    #

Customer Service Administrator

Location: High Wycombe

Salary: £19,000 - £22,000 plus great bonus scheme

My well-established client are looking to recruit a Customer Service professional with outstanding communication skills coupled with numeric aptitude. You will also need to be an excellent team player able to work to tight deadlines and within a pressured environment. Do you have experience in a Customer Service or Administrative role? Do you have good knowledge of CRM systems? Are you able to work under pressure and to tight deadlines? If the answer is yes, this role is for you!! APPLY NOW!!!!!

Key Responsibilities

  • Answering incoming phone calls and responding to emails

  • Proactively processing order and return requests from customers

  • Responding to all customer queries with solutions

  • Providing high quality accurate reports

  • Ensuring all communication is maintained between customers and other members of the company

  • Ensuring the CRM system is kept up to date with accurate details

  • Supporting members of a different team with arranging site visits

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.