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Customer Service Administrator

  • Location:

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £17500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002129_1550073289

  • Published:

    5 days ago

  • Expiry date:

    2019-03-15

  • Consultant:

    #

Customer Service Administrator
Location: Central Uxbridge
Salary: £17,500 *GREAT OPPORTUNITY*


We are currently looking to recruit a Customer Service Administrator on behalf of our client in Uxbridge. Are you available for an immediate start? Do you have face to face customer service experience? Do you have strong oral and communication skills? If so this role could be perfect for you!! APPLY NOW!!!

Key Responsibilities

  • Deal professionally, promptly and courteously with customer enquiries over the telephone and email
  • Follow-up on customer enquiries and ensure all issues resolved to the customers satisfaction
  • Handle initial customer complaints and escalate as necessary
  • Process customer payments, refunds and adjustments
  • Handle administration issues using company systems
  • Respond via email and telephone to international customer service teams to help with the resolution of customer enquiries