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Customer Service Administrator

Customer Service Administrator

  • Location

    Uxbridge, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £17500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002843_1574874191

  • Published:

    8 months ago

  • Expiry date:

    2019-12-27

  • Consultant:

    #

Customer Service Administrator

Uxbridge

9-5.30pm Mon to Fri

£17,500, 28 days annual leave per year!

Are you looking for the new step in your career, do you want to move away from retail and go into an office-based role? If you are looking for a change and want a whole new job, then apply now!!!

Do you have good oral and written communication skills and are passionate about your work?

This role is brilliant opportunity to join a company, who truly care about their employees and invest in their team.

If you are looking for a long-term career, with a company that provides training, progression and amazing opportunities, then this is the job for you.

We are looking for someone who is focused, willing and eager to learn, if this sounds like you then apply now!

Duties include:

  • Deal with customers enquires over the telephone and email in a courteous manner
  • Follow up on customer enquires
  • Process customer payments and refunds
  • Handle automatic renewals processes
  • Provide telephone assistance to clients
  • Assist with secretarial duties when required
  • Deal via email and telephone with company's overseas customer service teams to help resolve customer enquiries.
  • Handle customer complaints
  • Other admin tasks when required