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Customer Service Administrator

Customer Service Administrator

  • Location

    Uxbridge, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £17500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002843_1576682094

  • Published:

    10 months ago

  • Expiry date:

    2020-01-17

  • Consultant:

    #

Customer Service Administrator

Central Uxbridge

£17,500 **GREAT OPPORTUNITY**

Sheridan Ward are delighted to be recruiting for a forward thinking growing business based in the heart of Uxbridge Town Centre. My client's team are growing and they are looking for someone who has great communication skills to join them.

Are you someone who is looking to start their career in their first office based role? Do you have retail customer service experience or have recently graduated this could be the perfect role for you?

Do you have great oral and written communication skills? Are you able to work under pressure and to work to tight deadlines? If so this role could be perfect for you!! APPLY NOW!!!

Key Responsibilities

  • Deal professionally, promptly and courteously with customer enquiries over the telephone and email
  • Follow-up on customer enquiries and ensure all issues resolved to the customers satisfaction
  • Handle initial customer complaints and escalate as necessary
  • Process customer payments, refunds and adjustments
  • Handle administration issues using company systems
  • Respond via email and telephone to international customer service teams to help with the resolution of customer enquiries