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Customer Service Administrator

Customer Service Administrator

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £17500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002129_1526303135

  • Published:

    about 1 year ago

  • Expiry date:

    2018-06-13

  • Consultant:

    #

Customer Service Administrator
Central Uxbridge
£17,500
GREAT OPPORTUNITY - PARKING AVAILABLE

We are currently looking to recruit a Customer Service Administrator on behalf of our client in Uxbridge. Are you available for an immediate start? Do you have face to face customer service experience? Do you have strong oral and communication skills? If so this role could be perfect for you!! APPLY NOW!!!

Key Responsibilities
Deal professionally, promptly and courteously with customer enquiries over the telephone and email
Follow-up on customer enquiries and ensure all issues resolved to the customers satisfaction
Handle initial customer complaints and escalate as necessary
Process customer payments, refunds and adjustments
Handle administration issues using company systems
Respond via email and telephone to international customer service teams to help with the resolution of customer enquiries

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.