Customer Service Advisor

Customer Service Advisor

  • Location

    West Drayton, Middlesex

  • Sector:

    Customer Services

  • Job type:


  • Salary:

    £18000.00 - £20000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:


  • Job ref:


  • Published:

    12 months ago

  • Expiry date:


  • Consultant:


Customer Service Advisor

Location: West Drayton

Salary: £18,000 - £20,000 - GREAT COMPANY BENEFITS, PARKING

We are currently looking to recruit a Customer Service Advisor on behalf of our clients growing company based in West Drayton. Do you have previous customer services experience and have great attention to detail? Are you able to build and maintain customer relationships? Are you enthusiastic, confident and are very customer focused? If the answer is yes, this role is for you!! APPLY NOW!!!

Key Responsibilities

  • Answering inbound calls, forwarding across to relevant colleagues and dealing with incoming enquiries

  • Respond promptly to customer enquiries

  • Supporting the sales team with administration duties

  • Ensuring all stock is controlled and ordered where necessary

  • Organising daily, weekly and monthly invoices and certificates

  • Liaising with couriers for dispatch and collection

  • Ensure good levels of commercial awareness are maintained at all times

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.