Customer Service Agent
Salary: £20,000 - £21,000 plus lots of company benefits
Are you looking for a new and challenging role within customer service? Well we might have the ideal role for you.
We are currently looking to recruit customer service superstars on behalf of our client who are a Global Leading Brand. They are expanding the team and promoting current team members, so it is a really exciting time to join.
Do you have previous customer services experience and have great attention to detail? Are you able to build and maintain customer relationships? Are you enthusiastic, confident and are very customer focused?
If the answer is yes, this role is for you!! APPLY NOW!!!
Deal with internal and external customers via telephone and electronically
Respond promptly to customer enquiries
Handle and resolve customer complaints
Liaise with outsourced suppliers, making recommendation for process improvements and cost savings
Keep record of customer interactions, transactions, enquiries, comments & complaints
Ensure good levels of commercial awareness are maintained at all times