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Customer Service Advisor

Customer Service Advisor

  • Location

    Ruislip, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Temporary

  • Salary:

    Up to £9 per hour

  • Contact:

    Laura Scanlon

  • Contact email:

    temps@sheridanward.co.uk

  • Job ref:

    LS-AD-18FEB_1550506984

  • Published:

    9 months ago

  • Expiry date:

    2019-03-20

  • Consultant:

    #

Customer Service Advisor - TEMP

Location - Ruislip

Salary - £9 per hour

We are currently recruiting for an experienced customer service professional for a fantastic company based in Ruislip.

Do you have over 2 years customer service experience? Are you able to work in a fast-paced environment, whilst maintaining excellent attention to detail? Do you have a professional and personable phone manner?

If this sounds like the role for you, then APPLY NOW!

Duties include:

  • Order handling
  • Return processing
  • Stock management
  • First line technical support
  • Accurately updating customer records
  • Active upselling of products and services
  • Proactive sales calls
  • Thorough understanding of the product
  • Excellent verbal and written communication
  • Answering high volume of inbound calls whilst maintaining excellent attention to detail
  • Problem solving through research
  • Listen and respond effectively to customer queries
  • Command of MS Office application
  • Excellent telephone manner
  • Understanding of CRM systems