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Customer Service Advisor

Customer Service Advisor

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002170_1554210619

  • Published:

    4 months ago

  • Expiry date:

    2019-05-02

  • Consultant:

    #

Customer Service Advisor

Location: Uxbridge

Salary: £22,000 - £25,000 *25 days holiday, Parking and Private Health*

My client a global company is looking to recruit a Customer Service professional with outstanding communication skills coupled with numeric aptitude. You will also need to be an excellent team player able to work to tight deadlines and within a pressured environment. Do you have 3 years' experience in a Customer Service or Administrative role? Are you able to problem solve? Are you able to work under pressure and to tight deadlines? If the answer is yes, this role is for you!!

Duties include

  • Proactively manage customers' orders and input onto the system
  • Respond to customer queries by phone and web chat
  • Manage customer queries by outlook inbox, cloud and SAP
  • Input order for customers
  • Invoicing
  • Process returns
  • Work to strict SLA