Customer Service Coordinator
Location: Southall - Weekly rota 8-4pm, 9-5pm or 10-6pm
Salary: £18,000 - £20,000
Are you someone who thrives in a Customer Service environment and is looking for that next step to take control of a portfolio of clients?
Are you someone who is adaptable with customers and prides themselves on building relationships and gaining trust to ensure a smooth process is carried out from start to finish.
Are you the type of person who is ambitious and believes in that 5 star customer experience? My client are looking for a forward thinking candidate who has superb interpersonal skills and is driven to succeed in a customer service role. If you interested in the role APPLY NOW!!
Deal with internal and external customers via telephone and electronically
Respond promptly to customer enquiries
Handle and resolve customer complaints
Provide delivery information
Keep record of customer interactions, transactions, enquiries, comments & complaint