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Customer Service Advisor

Customer Service Advisor

  • Location

    Uxbridge, London

  • Sector:

    Customer Services

  • Job type:

    Temporary

  • Salary:

    Up to £9 per hour

  • Contact:

    Nicole Box

  • Contact email:

    tempadmin@sheridanward.co.uk

  • Job ref:

    HQ00002655_1564483664

  • Published:

    almost 2 years ago

  • Expiry date:

    2019-08-29

  • Consultant:

    #

Customer Service Advisor

Salary: £9 per hour

We are recruiting for a exciting and progressive company in West London. Do you have excellent verbal and written communication? Do you have experience in a busy environment? If this sounds like you APPLY NOW!!!!

Main responsibilities:

  • Open and maintain customer accounts by recording account information

  • Recommend potential products or services to management by collecting customer information and analysing customer needs

  • Prepare product or service reports by collecting and analysing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers' needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/team sales targets and call handling quotas

  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
    resolution