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Customer Service Advisor

Customer Service Advisor

  • Location

    Southall, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £17000.00 - £19500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002173_1524220208

  • Published:

    over 2 years ago

  • Expiry date:

    2018-05-20

  • Consultant:

    #

Customer Service Advisor
Location: Southall - Weekly rota 8-4pm, 9-5pm or 10-6pm
Salary: £17,000 - £18,500


We are currently looking to recruit a Customer Service Advisor on behalf of our client in Southall. Do you have previous customer services experience and have great attention to detail? Are you able to build and maintain customer relationships? If the answer is yes, this role is for you!!

Key Responsibilities

Deal with internal and external customers via telephone and electronically
Respond promptly to customer enquiries
Handle and resolve customer complaints
Provide delivery information
Process orders
Liaise with internal stakeholders to resolve issues and queries
Keep record of customer interactions, transactions, enquiries, comments & complaints
Ensure service levels

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.