Customer Service Advisor

Discipline: Customer Services
Job type: Permanent
Salary: £22000.00 - £23000.00 per annum
Contact name: Kirsten Goodall

Contact email: kirsten@sheridanward.co.uk
Job ref: HQ00002811_1571847890
Published: almost 2 years ago

Customer Service Advisor
Uxbridge
£22'000 6 month FTC to begin with, potential to extend!!

Sheridan Ward are currently recruiting for a fabulous customer service advisor. To join our client in the Uxbridge area. You will be working for a prestigious company with an outstanding reputation for the service they provide. The company are looking for an enthusiastic individual who takes pride in the customer service they deliver.
You will need to have great written and verbal communication skills. You will need to be a confident outgoing individual able to make decisions easily.

Main Duties:

  • Answering inbound/outbound calls to the company's standard
  • Providing outstanding customer service keeping professional always
  • Ensuring all necessary information has been processed promptly
  • Interpret customer requests
  • Manage orders through to delivery
  • Ensuring all delivery schedules are met and processed correct
  • Liaise with merchandising department to ensure a smooth turn over on purchase orders