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Customer Service Advisor

Customer Service Advisor

  • Location

    Feltham, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £28000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002854_1575376502

  • Published:

    7 months ago

  • Expiry date:

    2020-01-02

  • Consultant:

    #

Customer Service Advisor

£28K

40 hours a week

Feltham

Are you an experienced customer service administrator, looking for a new exciting role that will develop your skills? Do you have good oral and written communication skills and are passionate about your work?

Would you consider yourself organised and a team player? If you love providing customer with an amazing experience, then this is the role for you!!

Are you able to work under pressure? Can you manage your time well? If you can take ownership of your work, then APPLY NOW!!!

If you have a can-do attitude and a proactive mindset then this is the perfect role for you!

Duties:

  • Processing orders and ensuring they are delivery on time
  • Providing support and regular communication to customers
  • Monitor outbound supply chain
  • Review, resolve and document any service delivery failures
  • Support projects to improve service
  • Develop continuous improvement ideas
  • Manage the introduction of new products and new customers
  • Identify and report any quality concerns immediately