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Customer Service Advisor

Customer Service Advisor

  • Location

    Southall, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £17000.00 - £19500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002173_1525164773

  • Published:

    over 2 years ago

  • Expiry date:

    2018-05-31

  • Consultant:

    #

Customer Service Advisor
Location: Southall
Salary: £17,000 - £18,500


We are currently looking to recruit a Customer Service Advisor on behalf of our client in Southall. Do you have previous customer services experience and have great attention to detail? Are you able to build and maintain customer relationships? If the answer is yes, this role is for you!!

Key Responsibilities

  • Deal with internal and external customers via telephone and electronically
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • Provide delivery information
  • Process orders
  • Liaise with internal stakeholders to resolve issues and queries
  • Keep record of customer interactions, transactions, enquiries, comments & complaints
  • Ensure service levels

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.