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Customer Service Advisor

Customer Service Advisor

  • Location

    Harrow, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £18000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002935_1581598795

  • Published:

    about 2 months ago

  • Expiry date:

    2020-03-14

  • Consultant:

    #

Customer Service Administrator

Harrow

Mon- Fri

£18K

Do you have office-based customer service or call centre experience? We have the role for you so carry on reading!

We are recruiting for our client who is based in Harrow, they are looking for someone who is looking to stay and grow within their company. We need someone who is hard working, motivated and confident!

The perfect candidate would have excellent communication skills and is a team player. Can you multitask between calls and emails? Do you have a good knowledge of Microsoft packages? If this all sounds like you then what are you waiting for? Send your CV in now!!!

Do you pride yourself of your attention to detail? Can you work well under pressure? if you have a good attitude towards work and can work independently through your workload, then APPLY NOW!!!

Duties:

  • Managing a high volume of inbound calls from clients
  • Establishing nature of caller's enquiry and ensuring all issues are investigated and resolved
  • Logging and updating details onto our system
  • Sending out New Starter Cards
  • Ensuring first Payment Calls
  • Ensuring returned post is processed on a daily basis
  • Ensuring filing is done correctly on a daily basis
  • Ensuring that correct contracts are received
  • Sending confirmation documentation to clients
  • Managing payment queries and ensuring these are forwarded to the relevant staff member