Customer Service Agent

Customer Service Agent

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:


  • Salary:

    Up to £20000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Consultant:


Customer Service Agent
Location: Harefield
Salary: £20,000 - £21,000 plus lots of company benefits

Are you looking for a new and challenging role within customer service? Well we might have the ideal role for you.

We are currently looking to recruit customer service superstars on behalf of our client who are a Global Leading Brand.

They are expanding the team and promoting current team members, so it is a really exciting time to join.

Do you have previous customer services experience and have great attention to detail?

Are you able to build and maintain customer relationships?

Are you enthusiastic, confident and are very customer focused? If the answer is yes, this role is for you!! APPLY NOW!!!

Key Responsibilities

  • Deal with internal and external customers via telephone and electronically

  • Respond promptly to customer enquiries

  • Handle and resolve customer complaints

  • Liaise with outsourced suppliers, making recommendation for process improvements and cost savings

  • Keep record of customer interactions, transactions, enquiries, comments & complaints

  • Ensure good levels of commercial awareness are maintained at all times

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.