Customer Service Coordinator

Location Southall
Discipline: Customer Services
Job type: Permanent
Salary: £22000.00 - £24000.00 per annum
Contact name: Kirsten Goodall

Contact email: kirsten@sheridanward.co.uk
Job ref: HQ00003170_1634217056
Published: about 2 months ago

Customer Service Coordinator

Location: Southall

Salary: £22,000 - £24,000

Are you someone who thrives in a Customer Service environment and is looking for that next step to take control of a portfolio of clients? Are you someone who is adaptable with customers and prides themselves on building relationships and gaining trust to ensure a smooth process is carried out from start to finish.

Are you the type of person who is ambitious and believes in that 5 star customer experience? My client are looking for a forward thinking candidate who has superb interpersonal skills and is driven to succeed in a customer service role. If you interested in the role APPLY NOW!!

Key Responsibilities

  • Deal with internal and external customers via telephone and email
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • Provide delivery information
  • Process orders
  • Keep record of customer interactions, transactions, enquiries, comments & complaints
  • Ensure service levels