Customer Service Coordinator

Customer Service Coordinator

  • Location

    City of Westminster, London

  • Sector:

    Customer Services

  • Job type:


  • Salary:

    £25000.00 - £32000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Consultant:


Customer Service Coordinator



Sheridan Ward recruitment are delighted to be working with a well known leading company based in Westminster. The role will sit within a growing team who are looking for someone who had worked both customers and working very closely with the logistics team to ensure deliveries have arrived on time. You will need to be an individual who can multitask between high volumes of orders alonhside deaing with stock movement between countries. You will need to have worked within FMCG or Food/Berage background to be considered. Are you able to pick up systems quickly and would be able to hit the ground running? IF so, APPLY NOW

Duties include:

  • Order entry onto Microsoft Dynamics Navision Systems
  • First point of contact for all European, Middle East & Africa (EMEA)
  • Provide support to commercial teams
  • Dealing with back orders
  • Making sure stock is available to fulfill orders
  • Communicating with supply chain, and logistics to make sure the orders can be processed
  • Master data management
  • Reporting
  • Improving process and service levels
  • Monitoring all shipments and advise customers of any changes to delivery