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Customer Service Coordinator

  • Location:

    Southall, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £18000.00 - £20000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002494_1549534048

  • Published:

    11 days ago

  • Expiry date:

    2019-03-09

  • Consultant:

    #

Customer Service Coordinator
Location: Southall Weekly rota 8-4pm, 9-5pm or 10-6pm
Salary: £18,000 - £20,000


Are you someone who thrives in a Customer Service environment and is looking for that next step to take control of a portfolio of clients? Are you someone who is adaptable with customers and prides themselves on building relationships and gaining trust to ensure a smooth process is carried out from start to finish. Are you the type of person who is ambitious and believes in that 5 star customer experience? My client are looking for a forward thinking candidate who has superb interpersonal skills and is driven to succeed in a customer service role. If you interested in the role APPLY NOW!!

Key Responsibilities

  • Deal with internal and external customers via telephone and electronically
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • Provide delivery information
  • Process orders
  • Keep record of customer interactions, transactions, enquiries, comments & complaint