Customer Service (Hire Controller)
Mon- Fri, Free Parking, Free Lunch, 28 Days Holiday
Sheridan Ward are looking for all candidates that have plant or tool hire experience that are looking for their next challenge within the construction industry. Are you looking to join a great company that invests in their staff?
Do you pride yourself in providing excellent customer service? Are you someone who can problem solve? Can you process complex orders? You will be working with customers to provide the best possible service from start to finish to ensure that the customers have a positive 5 star experience that will be returning customers. Are you someone who loves to build relationships and grow the business in the right direction. This could be the perfect role for you, APPLY NOW!!!
- Telephone calls and emails
- Provide customers with full level of attention
- Utilise company resources to meet the customers' expectations
- Ensure customer complaints are dealt with immediately
- Respect the company's values
- Take full responsibility for providing customers with an excellent service experience
- Ability to upsell and follow up quotes
- Ability to work consistently under pressure
- Ability to use simple diary