Customer Service Professional

Location Southampton
Discipline: Customer Services
Job type: Permanent
Salary: Up to £22000.00 per annum
Contact name: Fiona Sheridan

Contact email: fiona@sheridanward.co.uk
Job ref: HQ00003183_1635012177
Published: about 2 months ago
Startdate: ASAP

Exciting opportunity to work for this very successful company who due to a new contract is opening a new office in Holbury Southampton. The office hours are 8.30 to 5 pm Monday to Friday.

The Role

  • To coordinate a team of engineers, by planning in and scheduling works accordingly / as per requirements.
  • To prioritise urgent/important jobs to ensure these are completed within given timelines
  • To purchase materials for jobs as well as organise/ book in any access and/or hire equipment from suppliers
  • To liaise with engineers on day-to-day jobs
  • To provide updates and/or recommendations to clients
  • To follow up on any outstanding works with clients

Essential skills.

  • Good Customer Services skills, both written and verbal as most of the day you will be liaising with clients/customer service teams via email and telephone.
    • Phone communication manner - good English
    • Good written and vocabulary skills
  • Ability to learn new skills quickly
  • Be proficient in MS Office (email, excel & word)

My client is looking for YOU to start immediately so please don't delay and send me your CV today!