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Customer Service Representative

Customer Service Representative

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £27000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002395_1538062704

  • Published:

    8 months ago

  • Expiry date:

    2018-10-27

  • Consultant:

    #

Customer Service Representative- Spanish Speaking
Stockley Park
Salary: Up to £27,000 DOE

We are thrilled to be recruiting for an award winning and well- respected company who have just opened a new position for a Customer Service Representative. Because of our client's global reach, we are looking for a Spanish speaking customer service representative to join their team and provide first class service to their clients!

If you are someone who seeks challenge, growth and development and just wants to work in a lovely and friendly environment then this is the role for you!

This role offers variety and the opportunity to work with UK and European customers and distributors! Don't let this opportunity pass you by, apply today!!!

Key Responsibilities
Answer incoming calls and process customer requests. Update the customer database with findings and necessary information.
Investigate customer problems/complaints and resolve in a timely manner.
Handle basic questions about products, which requires an understanding of all major product lines and key components.
Enter all customers into our business system in a timely manner (typically the day the order is received).
Perform administration of returns, repairs and reworks.
Complete special projects and other business tasks as assigned by supervisor.