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Customer Service Representative

Customer Service Representative

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002170_1551287670

  • Published:

    3 months ago

  • Expiry date:

    2019-03-29

  • Consultant:

    #

Customer Service Administrator
£25'000- £28'000
Uxbridge
9am-5pm Monday-Friday
Parking!! 33 days holiday!! Private healthcare!! Pension!!

We are currently recruiting for a customer service administrator to join a well-established business in Uxbridge.

You will be working in quite a large customer service team where emails are in full flow all day from customers as well as phone calls.

You will have to be great at multitasking to keep up with the demands of this department.

This role requires an excellent understanding of SAP, as this programme is used as the main system for this role. You will be given recap training but you will need knowledge prior to starting the job.

Duties include:
Answering a high volume of inbound calls
Processing orders
Managing the client services inbox
Using SAP system for product information and stock control
Invoicing clients
Creating logistic documentation
You will need at least 2 years customer service experience and excellent communication skills.
The department have KPI's and deadlines to hit so you will need to be able to work under pressure occasionally.

Please apply today if you have customer service and SAP experience.