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Customer Service Team Leader

Customer Service Team Leader

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £30000.00 per annum

  • Contact:

    Alliyah Samuel

  • Contact email:

    alliyah@sheridanward.co.uk

  • Job ref:

    HQ00002328_1535039177

  • Published:

    7 months ago

  • Expiry date:

    2018-09-22

  • Consultant:

    #

Customer Service Team Leader
Location: Uxbridge
£30,000 DOE Parking!!! 25 days holiday!!!

If you look for roles with variety, that challenge you and put you in a strong position to further your career then you've found the right advert! We are looking for an excellent team player who is willing to work collaboratively with colleagues and other departments to achieve team targets and expand your skills.

This is a rare opportunity to join a global and well-respected company who are leaders in their industry!
On top of the incredible benefits shown above, our client also provides fantastic healthcare benefits and a very attractive pension!

You will be broad on board to make sure the customer service team provide a faultless service to any customer they come into contact with during the working week.

Do you have experience team leading a customer service/call centre team? Have you been involved in review meetings and 1:1's?

Key Responsibilities
Duties include:
Ensuring the customer service team maintain a high level of service and compliance
To inspire a team and support the business positively
Ensure all KPI's and targets are met
Making sure everything runs to a tight time scale
Resolve complaints