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Customer Service Team Leader

Customer Service Team Leader

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £30000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002328_1536251323

  • Published:

    10 months ago

  • Expiry date:

    2018-10-06

  • Consultant:

    #

Customer Service Team Leader
Location: Uxbridge
£30,000 - £35,000 DOE Plus great company benefits
We are currently recruiting for a growing company based in Uxbridge who are looking for a great Customer Service Team Leader to join their growing team. They are looking for something with a great attitude to come and join their fun buzzing environment. Are you someone who can lead and motivate a team? Are you proactive and inspiring? Have you managed a team in an office environment? Do you want a great work life balance with great company benefits? If you have all of the above and more APPLY NOW!!!!
  • Inspiring and leading a team of 5, including regular 1:1's, appraisals and regular training
  • Ensuring the Customer Service team is building relationships with key customers at all times
  • Ensuring customer satisfaction is maintained at all times against the SLA's agreed
  • Responsible for accurate and timely order processing for all customers
  • Ensuring all work is carried out in line with KPI's
  • Resolving any quality and logistic issues
  • Liaising with key stakeholder to generate customer loyalty