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Lead Receptionist

  • Location:

    Slough, Berkshire

  • Sector:

    Office Administration/ PA/ EA

  • Job type:

    Permanent

  • Salary:

    Up to £28000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00003017_1619000505

  • Published:

    23 days ago

  • Expiry date:

    2021-05-21

  • Consultant:

    #

Lead Receptionist

Location: Slough

Salary: £28,000 - Will include workings 2 Saturdays a month but you get a day off in the week

This is a fantastic opportunity to join a well-respected company in Slough.

They are looking for an enthusiastic person with great customer service skills to join their friendly team. Do you have experience in Leading a team on Reception? Do you have outstanding customer service that you can provide that 5 Star Service? Have you organised a team duties and delegated tasks? Have you planned staff Rotas? Have you managed a team on Reception? If this sounds like something you would like to know more about…. APPLY NOW!!

Responsibilities:

  • Manage the Reception team to ensure all duties are carried out daily
  • Planning staff rota a month in advance to ensure there is sufficient cover
  • Greeting clients in a prompt and professional manner
  • Dealing with queries both in person and on the phone
  • Ensuring the reception area is kept tidy and visitors are given refreshments as and when required
  • Liaise with all departments and communicate any special requirements
  • Monitoring all stock daily and processing orders in advance when needed
  • Coach, motivate and drive performance of staff members and always lead by example
  • Monitor the diaries and flag any double bookings and issues that may arise
  • Staff inductions and training new starters
  • Strong interpersonal skills, articulate and confident communicator
  • Meticulous attention to detail
  • Excellent organisation skills and has a proactive approach
  • Other ad-hoc duties as required.