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Loans administrator

Loans administrator

  • Location

    Harrow, Middlesex

  • Sector:

    Finance

  • Job type:

    Temporary

  • Salary:

    £10.00 - £15.00 per day

  • Contact:

    Laura Scanlon

  • Contact email:

    temps@sheridanward.co.uk

  • Job ref:

    LSAdd2_1544463372

  • Published:

    2 months ago

  • Expiry date:

    2019-01-09

  • Consultant:

    #

Loans Administrator

Location: Harrow

Salary: £10- 15ph

We are currently looking to recruit a loans administrator on behalf of our client in West London. Do you have excellent verbal and written communication? Do you have experience in a busy HR environment? If this sounds like you APPLY NOW!!!!

Key Responsibilities

Respond to all Dealer enquiries in an efficient and courteous manner

Ensure documentation is checked accurately and in accordance with the company document checking procedure and Service Quality Commitments

Process payment of correct documentation via in house systems

Monitor receipt of original documents and follow up as necessary

Call quality to be in line with expectations as set out and measured in call monitoring standards

Ensure department Service Quality Commitments (SQC's) and Key Performance Indicators (KPI's) are met whilst also maintaining high service levels and standards

Work transversely across Operations and throughout the business supporting your colleagues in other areas.

To comply with all relevant legislation always such as Consumer Credit Act, Money Laundering Act, Data Protection Act and the FLA code of practice

Maintain knowledge of products and services

Protect the company at all times from fraud and financial exposure