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Sales Support Administrator

Sales Support Administrator

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £18000 - £23000 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    Elle@sheridanward.co.uk

  • Job ref:

    Ref-32000764_1533653436

  • Published:

    8 months ago

  • Expiry date:

    2018-09-06

  • Consultant:

    #

Sales Support Administrator

Uxbridge

£18'000-£23'000

An exciting opportunity has become available for a Sales Support & Order Processing Administrator with a professional company just outside of Uxbridge who export their products globally.

This is a rare local opportunity for someone with experience in order processing looking for a real career with planned progression/development!

My client is looking for a bright candidate who has order processing experience, if this is you, APPLY TODAY!

The main duties for this position are:

  • To ensure customer satisfaction by receiving and processing all incoming queries from export customers.
  • To provide Sales Support to the Field Sales Managers.
  • To take incoming calls from customers via telephone, fax and email.
  • To ensure orders and sample requests are processed immediately.
  • To liaise with the Commercial Department with regard to out of stock items or 'specials'.
  • To advise customers of any delays or problems and continue to keep them informed.
  • To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.
  • To investigate all credits and returns fully and action where necessary.
  • To keep up to date all information held on the country profiles for shared use.
  • To produce export documentation where necessary
  • To dispatch all sampling materials following new launches as instructed by the Sales Managers.