Sales Support Administrator

Uxbridge

£18'000-£23'000

An exciting opportunity has become available for a Sales Support & Order Processing Administrator with a professional company just outside of Uxbridge who export their products globally.

This is a rare local opportunity for someone with experience in order processing looking for a real career with planned progression/development!

My client is looking for a bright candidate who has order processing experience, if this is you, APPLY TODAY!

The main duties for this position are:

To ensure customer satisfaction by receiving and processing all incoming queries from export customers.
To provide Sales Support to the Field Sales Managers.
To take incoming calls from customers via telephone, fax and email.
To ensure orders and sample requests are processed immediately.
To liaise with the Commercial Department with regard to out of stock items or 'specials'.
To advise customers of any delays or problems and continue to keep them informed.
To advise the Accounts Department and Sales Managers of any discrepancies on credit limits.
To investigate all credits and returns fully and action where necessary.
To keep up to date all information held on the country profiles for shared use.
To produce export documentation where necessary
To dispatch all sampling materials following new launches as instructed by the Sales Managers.