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Senior Account Manager

  • Location:

    Greenford, London

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £23000.00 - £24000.00 per annum

  • Contact:

    Elle McHugh

  • Contact email:

    elle@sheridanward.co.uk

  • Job ref:

    HQ00002686_1560333271

  • Published:

    6 days ago

  • Expiry date:

    2019-07-12

  • Consultant:

    #

Senior Account Manager
Up to £24k
Greenford
Mon-Fri 9am-5.30pm

Are you looking for a new and challenging role that lets you be responsible for your workload? Are you typically the person that new starters and less experienced team members turn to for assistance and help with tricky clients? You could be fantastic for this role.

We are recruiting for a lovely and energetic small team in Greenford. Your role would be to set an example for less experienced members of the team and fully account manage prestigious accounts including all new enquiries, complaints, logistics issues.

You must be fully confident with communicating internally and externally!

Duties include:

Answering inbound calls
Setting up new customers on the system
Account management duties
Setting up delivery liaising with the warehouse
Overseeing a team when necessary
Dealing with customer complaints when needed
Assisting the team any information they need