Senior Customer Service Coordinator

Location Uxbridge
Discipline: Customer Services
Job type: Permanent
Salary: Up to £25000.00 per annum
Contact name: Elle McHugh

Contact email: elle@sheridanward.co.uk
Job ref: HQ00003058_1624535449
Published: about 1 month ago

Senior Customer Service Coordinator
£25k
Uxbridge


Are you looking for a new customer focused role? Do you love working in a happy, positive and busy environment?

My client based in a fantastic location in Uxbridge are looking to introduce a new member into their fabulous team. My client are looking to take someone on who is very driven and focused and has previous experience at a senior level dealing with customer service. Have you processed orders and dealt with couriers? Do you have outstanding customer service experience? Do you want to be someone long term and grow within the team? This could be the role for you? APPLY NOW!!

Duties include:

  • Managing inbound/outbound call
  • Ensuring all emails are responding to in certain time frames
  • Processing customer order accurately onto the system
  • Dealing with delivery failures & discrepancies
  • Raising & issuing invoices
  • Liaising with suppliers & supply chain contacts to ensure stock availability for customers
  • General office administration