Senior Customer Service Coordinator

Location Uxbridge
Discipline: Customer Services
Job type: Permanent
Salary: Up to £25000.00 per annum
Contact name: Kirsten Goodall

Contact email: kirsten@sheridanward.co.uk
Job ref: HQ00003058_1624535726
Published: about 1 month ago
Senior Customer Service Coordinator
Location: Uxbridge
£25,000

My client based in Uxbridge are looking for a great candidate to come and join their customer service team who are very organised with great attention to detail. They are looking for someone who has been Senior within a Customer Service Team.

My client are looking to take someone on who is very driven and focused and wants to excel within this line of work. Have you processed orders and dealt with logistic couriers? Do you have outstanding customer service experience? Do you want to be someone long term and grow within the team? This could be the role for you? APPLY NOW!!

Duties include:
  • Managing inbound/outbound call
  • Ensuring all emails are responding to in certain time frames
  • Processing customer order accurately onto the system
  • Dealing with delivery failures & discrepancies
  • Raising & issuing invoices
  • Liaising with suppliers & supply chain contacts to ensure stock availability for customers
  • General office administration