Senior Repairs Planner
Salary - £28,000 - £30,000
Sheridan Ward are delighted to be recruiting on behalf of our client based in Greenford who are looking for recruit for a senior repairs planner in their growing team.
Do you pride yourself on delivering the highest levels of customer service and providing efficient service delivery? Do you have repairs experience or have experience working in facilities management? Have you previously managed a team?
Are you able to work to budgets? Do you have a wealth of experience in scheduling out engineers? Are you able to work in a fast paced environment? If so this could be the role for you! APPLY NOW!!!
Raise and monitor calls out, keeping customers updated on progress
Raise quotes and purchase orders for work
Scheduling customer site visits
Ensure job booking/updates are communicated clearly to all parties
Carry out customer satisfaction surveys
Monitor weekly reports to ensure all timely completion of call outs
Provide weekly job updates to team
Dealing with escalated issues
Managing the teams daily/weekly performances