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Senior Repairs Planner

Senior Repairs Planner

  • Location

    Greenford, Ealing, W. London, London, England

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    £28000.00 - £30000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002816_1568640475

  • Published:

    about 1 year ago

  • Expiry date:

    2019-10-16

  • Consultant:

    #

Senior Repairs Planner

Location - Greenford

Salary - £28,000 - £30,000

Sheridan Ward are delighted to be recruiting on behalf of our client based in Greenford who are looking for recruit for a senior repairs planner in their growing team. Do you pride yourself on delivering the highest levels of customer service and providing efficient service delivery? D you have repairs experience or have experience working in facilities management? Have you previously managed a team? Are you able to work to budgets? Do you have a wealth of experience in scheduling out engineers? Are you able to work in a fast paced environment? If so this could be the role for you…. APPLY NOW!!!

  • Raise and monitor calls out, keeping customers updated on progress
  • Raise quotes and purchase orders for work
  • Organising labour
  • Scheduling customer site visits
  • Ensure job booking/updates are communicated clearly to all parties
  • Carry out customer satisfaction surveys
  • Monitor weekly reports to ensure all timely completion of call outs
  • Provide weekly job updates to team
  • Dealing with escalated issues
  • Managing the teams daily/weekly performances