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Service Application Consultant - CRM

Service Application Consultant - CRM

  • Location

    Harrow, Middlesex

  • Sector:

    Technical

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £24000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002363_1535455197

  • Published:

    8 months ago

  • Expiry date:

    2018-09-27

  • Consultant:

    #

Technical Application Consultant - CRM

Location: Harrow

Salary: £20,000 - £24,000 DOE - GREAT COMPANY BENEFITS

We are currently looking to recruit a Technical Application Consultant for a growing company in Central Harrow. The company are looking for a great candidate who has worked with integrating CRM software's. You will need to be confident in being able to make IT changes from the back end of CRM systems. Have you been in control of making vital changes to the system and working with technical issues on a daily basis? Have you worked with SugarCRM? Are you able to work independently but also be an excellent team player? Do you have strong communication skills? If so this role could be perfect for you!!

  • Creating new users and keeping users up tot date
  • Reset User Passwords
  • Define and assign user roles and permissions
  • Deleting users and reassign records to users
  • Define and customise dashboards
  • Check importers are running without issues
  • Import data from external sources
  • Perform mass updated when existing data needs to be updates
  • Track and respond to open tickets
  • Fix any reported issues
  • Install/upgrade and repair CRM plug-ins for all users
  • Update dropdown lists with new values
  • Amend fields
  • Preparing documentation for CRM Training