Spanish Customer Service Administrator
£18,500 per annum
9.00am-5.30pm Monday- Friday
Free parking and 20 days holiday PLUS bank holidays!
Do you speak fluent Spanish? Do you have a passion for customer satisfaction with experience in this area and want to be a part of a fast growing and well established company? If so, APPLY NOW!!!
Your role would be ensuring that customers are serviced to the highest standards over the telephone, email and other communication channels whilst also providing support to back of house staff with administrative jobs also.
Handle initial customer complaints and escalate when necessary
Process customer payments, refunds and adjustments
Handle policy administration issues using company systems
Assist with secretarial duties when required
Deal with customer queries professionally and promptly
Deal with overseas customer service teams to help with the resolution of customer enquiries
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