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Spanish Customer Service Administrator

Spanish Customer Service Administrator

  • Location

    Uxbridge, Middlesex

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £18500.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002096_1554216663

  • Published:

    3 months ago

  • Expiry date:

    2019-05-02

  • Consultant:

    #

Customer Service Administrator - SPANISH
Central Uxbridge
£18,500

We are currently looking to recruit a Customer Service Administrator on behalf of our client in Uxbridge who are market leader in their industy!!

Do you pride yourself in ensuring the customer has the very best experience? Do you have great communication skills in both English and Spanish? Are you someone who is passionate and is able to learn new skills. This client will offer training and qualifications! Do you want to be in a company long term who really value their staff members? If so this role could be perfect for you!! APPLY NOW!!

Key Responsibilities

  • Deal professionally, promptly and courteously with customer enquiries over the telephone and email
  • Follow-up on customer enquiries and ensure all issues resolved to the customers satisfaction
  • Handle initial customer complaints and escalate as necessary
  • Process customer payments, refunds and adjustments
  • Handle administration issues using company systems
  • Respond via email and telephone to international customer service teams to help with the resolution of customer enquiries
  • Need to be able to read, write and speak Spanish fluently