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Technical Customer Support Advisor

Technical Customer Support Advisor

  • Location

    Newbury, Berkshire

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £19000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002770_1568796007

  • Published:

    about 1 month ago

  • Expiry date:

    2019-10-18

  • Consultant:

    #

Technical Customer Support Advisor
Newbury
£19'000


We are currently recruiting for a technical team based in Newbury. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members.
You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems.

Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from the company!

  • Duties:
  • Handling inbound calls
  • Making outbound calls
  • Liaising with customers and clients
  • Product investigations
  • Creating support tickets