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Technical Queries Advisor

Technical Queries Advisor

  • Location

    Uxbridge, London

  • Sector:

    Technical

  • Job type:

    Permanent

  • Salary:

    £19000.00 - £22000.00 per annum

  • Contact:

    Kirsten Goodall

  • Contact email:

    kirsten@sheridanward.co.uk

  • Job ref:

    HQ00002770_1572369702

  • Published:

    9 months ago

  • Expiry date:

    2019-11-28

  • Consultant:

    #

Technical Queries Advisor
Uxbridge
Up to £22'000
Corporate benefits package! Including discounted gym membership and fresh fruit in the office!
We are currently recruiting for a technical team based in a head office in Uxbridge. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members.
You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems.
Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from the company!
Duties:
  • Handling inbound calls
  • Making outbound calls
  • Liaising with customers and clients
  • Product investigations
  • Creating support tickets