Technical Support Advisor
Excellent company benefits
Gym membership contributions
Amazing progression and development prospects...the list goes on!!!
Our client are leaders in their industry and have created space for a new addition to their Technical Support Team! This company are moving exponentially, and this is the best time to get involved if you want to work within a company that are expanding throughout the UK and Europe. The Technical Support department have a great team of individuals who deliver a high level of customer service in their busy and fast pace working environment.
Do you have the ability to troubleshoot technical issues? Are you able to work independently but also be an excellent team player? Do you have previous support environment experience? If so this role could be perfect for you!!
Handing inbound and outbound calls
Liaising with technical support for outsourced companies when needed
Assisting with sales team queries
Completing product investigations
Following up on tickets opened