Technical Support Advisor

Location Watford
Discipline: Customer Services
Job type: Permanent
Salary: Up to £21000.00 per annum
Contact name: Elle McHugh

Contact email:
Job ref: HQ00002964_1632822737
Published: 28 days ago

Technical Support Advisor
9am -5.30pm
Benefits: 25 days annual leave plus bank holidays, annual bonus, gym membership discount, fresh fruit three times a week and eye care contribution.

Do you have experience in customer service, looking for a new exciting role that will develop your interpersonal skills? Do you have a good telephone manner and an interest in electronics?

This role is brilliant opportunity to join a company, who are expanding rapidly and need people like you!
Do you have experience working within an electronics environment fault finding or repairing equipment?You will be providing customer service support to internal and external teams.

Have you ever dealt with product questions and issues? If you do, then APPLY NOW!!!

We are looking for someone who is eager to provide a first-class service to their clients and someone who is keen to learn and work well with others.

Duties include:

  • Handling inbound and outbound calls
  • Liaising with mobile network providers
  • Assisting with sales team queries
  • Completing product investigations
  • Creating support tickets and follow up