Consultants so good

ustomer Service Advisor

Sheridan Ward is delighted to be working with a company based in Slough that are providing a fantastic opportunity for anyone looking to start an office career! The well-established business is looking to bring on board a Customer Service Advisor!!

If your up for a new challenge and would like to get in with a company that can provide progression and development opportunities then this is your chance. As a Customer Service Advisor, you will be communicating daily with customers and making sure any queries are resolved. Do you have a good eye for detail? This will be needed as you will be updating reports making sure accurate information is inputted.

If you are professional, polite and provide 5-star customer service at all times … APPLY NOW!

Customer Service Advisor responsibilities:

• Answer all incoming calls to the business within the specified KPI's

• Ensure the callers queries are answered correctly and any issues resolved

• Log the history of the calls in as much detail as possible to make it easier for others to understand the status of the file

• Provide a professional, polite, and courteous service

• Resending documents to customers/clients by email as and when requested

• Working together as a team

Customer Service Advisor benefits:

• Free onsite parking

• Beautiful offices

• Annual leave

• After training hybrid working is available